We’ve used artificial trees in a couple of commercial spaces, and they’ve worked out pretty well so far. The biggest advantage is definitely the maintenance, no watering schedule, dead leaves, or worrying about whether the space gets enough natural light. I’d just spend a little more time choosing the right quality because some artificial trees look obviously fake up close. We were comparing a few suppliers and came across
https://fauxnatural.com/ while looking for more realistic options. Their style is more suitable for offices, reception areas, hotels, etc. than the really cheap decorative trees. If the space gets a lot of foot traffic, I’d definitely consider artificial over real plants.