Understanding documentation requirements ensures smooth booking and avoids last-minute hassles. Here's what you need based on actual rental experiences.
For Individual Bookings:
Valid Government ID: Aadhar Card, Driving License, Passport, or Voter ID
Contact Details: Working mobile number and email address
Address Proof: Required by most companies for verification
Advance Payment Receipt: UPI/bank transfer confirmation
For Corporate Bookings:
Company authorization letter on letterhead
GST number for invoice
Contact person's ID proof
Purchase order (if applicable)
Driver Documentation (Provided by Rental Company): When you book
tempo traveller rental in Delhi, the company should provide:
Driver's valid commercial license
Vehicle registration certificate (RC)
Insurance papers (comprehensive coverage)
Pollution Under Control (PUC) certificate
Permit for interstate travel (if going outside Delhi)
Emergency contact numbers
Booking Process Documentation:
Written Agreement: Always insist on a written contract mentioning pickup time, destination, pricing, fuel policy, and cancellation terms
Payment Receipt: Keep digital and physical copies
Vehicle Details: Note down vehicle number, driver name, and contact
Real Experience Tip: During my Rajasthan trip booking, I created a simple checklist and verified all documents before the vehicle arrived. This saved us from a situation where the original driver called in sick, and the replacement didn't have proper interstate permits—we caught this early and got it resolved.
Security Deposit: Some companies ask for ₹2,000-5,000 refundable security deposit. Ensure you get a receipt and clarity on the refund process.
Red Flags to Avoid:
Companies not asking for any ID proof
No written agreement
Driver without commercial license
Vehicle without proper insurance
Locked
