What is IP voice telephony

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In the hospitality industry, IP voice telephony plays a crucial role in modernizing hotel phone systems. Traditional hotel phones are increasingly being replaced by IP-based phones that integrate seamlessly with Property Management Systems (PMS), provide advanced call features, and reduce operational costs.

Here’s how IP voice telephony benefits hotel phone systems:

✅ Cost-Effective Communication: Hotels can reduce or eliminate long-distance charges by routing calls over the internet.

✅ Centralized Management: IP phone systems are easier to configure and manage centrally, even across multiple properties.

✅ Enhanced Guest Experience: Guests can enjoy features like voicemail to email, wake-up calls, room service dialing, and language-based menus.

✅ Easy Integration: IP phones can integrate with hotel management software to automate tasks like guest check-in/check-out and billing.