Microsoft Teams has become a popular platform for businesses to collaborate and communicate, especially with its Voice over Internet Protocol (VoIP) capabilities. VoIP allows users to make phone calls over the internet, eliminating the need for traditional phone lines and providing cost-effective communication options. In this blog post, we will explore
Microsoft Teams VoIP pricing, including the different plans and licensing models available, to help businesses understand the costs associated with using Microsoft Teams for VoIP calling.
Microsoft 365 Business Voice: Microsoft 365 Business Voice is a subscription plan that offers cloud-based phone system features within Microsoft Teams. It includes features such as calling to and from landlines and mobile phones, voicemail, call forwarding, and more. Microsoft 365 Business Voice is priced at $20 per user per month, and it requires a separate Microsoft 365 subscription.
Microsoft Phone System: Microsoft Phone System is a standalone cloud-based phone system that integrates with Microsoft Teams. It provides enterprise-grade VoIP capabilities, including call management features such as call routing, auto-attendants, and call queues. Microsoft Phone System is available as an add-on to Microsoft Teams and is priced at $8 per user per month.
Calling Plans: In addition to the base subscription costs, Microsoft Teams VoIP pricing also includes calling plans for making and receiving external calls. There are two types of calling plans:
Domestic Calling Plan: This plan allows users to make and receive calls within the United States. It is priced at $12 per user per month and includes 3,000 minutes of outbound calling per user per month.
Domestic and International Calling Plan: This plan includes all the features of the Domestic Calling Plan, but it also allows users to make international calls to over 190 countries. The pricing varies depending on the destination country and the number of minutes included.
Direct Routing: Another option for Microsoft Teams VoIP calling is Direct Routing, which allows businesses to connect their own telephony infrastructure to Microsoft Teams for making and receiving calls. Direct Routing requires additional setup and configuration, and the pricing depends on the telecommunications provider and the specific services required.
Additional Costs: In addition to the above pricing options, it's important to consider any additional costs associated with Microsoft Teams VoIP calling. These may include fees for purchasing and configuring phone numbers, porting existing phone numbers, or other telephony-related services.
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